FAQ
Common questions
The questions we hear most often from importers, brand teams and distributors.
01
Orders & MOQ
What is your minimum order quantity?
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1000 kg per SKU for wholesale orders.
Can I mix SKUs in one container?
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Yes — up to twelve SKUs in a single 40-foot FCL.
02
Certifications & Quality
Which certifications do you carry?
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China Organic, EU Organic and USDA Organic.
Are residue tests included?
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Yes — every lot ships with a 410-marker pesticide screen and a COA.
03
OEM & Private Label
How long does private-label production take?
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Eight weeks from approved recipe and artwork to loaded container.
Can you design packaging for me?
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Yes — our in-house design team handles structural and graphic packaging.
04
Logistics & Payment
What incoterms do you offer?
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FOB Shenzhen / Hong Kong as standard. CIF and DDP for repeat customers.
What are your payment terms?
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30% deposit on order confirmation, 70% balance before goods leave factory.